Your Questions

  • Too often we return home and hit the ground running and the hiatus disappears amid frenzied preparations and activities.

    We prepare your home before you return, providing everything you need - the atmosphere, the provisions, the details so that returning home feels as restorative as a holiday. Nothing waiting. Everything considered.

  • It begins with a conversation. Book a complimentary consultation and we will discuss the services best suited to you, your timing and the details that matter most. The planning, sourcing and preparation are then entirely ours to manage.

    You don't need to have a brief or know where to start. Our experience, sensitivity and perception allows us to enter your home and recognise what is needed. We will contact you to confirm dates and ask about any additional preferences (favourite flowers, food or allergies).

  • No - the Homecoming Concierge operates in an entirely different space - one of considered preparation, thoughtful curation and personal detail.

    That said, the foundation matters as much as the detail and we oversee this personally to ensure the home is prepared to our standard.

  • We source fresh, locally grown and seasonal produce — favouring organic where it matters most. We favour 100% grass-fed red meat and pasture-raised poultry, and work with trusted suppliers for provisions, florals and household essentials.

    Our preferred floral artisans are The Flower Diaries and Bess, both with a preference for locally grown natives. When needed, we source from our friends at Grandiflora.

    For catering, we work with a curated selection of Sydney’s wonderful caterers - including Lox Stock and Barrel, Little Caterer Sydney, The Chef and His Wife, and Cook and Waiter - matching each to the preferences and needs of the household. Provisions are planned for three to five days so that everything served is fresh, considered and genuinely nourishing rather than simply plentiful.

    All household and personal products are carefully selected — low-tox, naturally derived and aligned with health, sustainability and design integrity.

  • The scope, the provisions and the level of detail are shaped entirely around the client — we start where you are.

    Our most requested service, the Signature Reset, begins from $3,000 with the Complete Renewal from $4,200. The Nest and Home Detox are priced by consultation.

    A complimentary consultation is the best place to begin.

  • Yes - we love a beautiful surprise.

    Are your friends, family or loved ones returning from a trip abroad, due home from their honeymoon, bringing a new baby home or resting after a stay in hospital?

    This is a deeply considered gift that carries into the weeks that follow. Let us know who you have in mind and we will tie everything up in a pretty bow.

  • We’re serious. If you experience anything less than “the fairies have been!” when you arrive home, we will refund our services under our ‘Fairies or Free’ guarantee. We want our clients to be 100% happy with our services.

  • We are based in Sydney's Eastern Suburbs and currently work across Sydney and the Southern Highlands.

    Please enquire directly for availability in your area.

  • On our initial visit, you may like to share a spare key, an access code or have someone greet us.

  • We understand entering someone’s home space is an intimate appointment. All consultations and engagements are handled with complete discretion.

    We hold valid Police Checks and we are fully insured.